NOTE: Please save your Order Confirmation email as it is your Receipt :) And as always, when your order ships, you will get an email with your tracking number.
Q: How do I contact Alice in Vapeland?
Q: Shipping, Returns and International Shipping
Q: What payments do you accept?
Q: What is Age Verification? What do I have to do and how does it work?
Q: What’s my order status? Will I get an email when my order ships?
Q: Yay! I can order anytime 24/7?
Q: Can I order your Juices made with salts?
Q: How do I switch over from disposable vapes?
Q: Do your juices work with pod systems?
Q: Can you tell me about your Gorilla bottles? Are they safe?
Q: The site is not loading correctly. I’m getting a security warning.
Q: I just got a lot of different flavors! How should I sample them?
Q: I’m having side effects, it tastes bad, or I can’t taste anything :(
Q: There’s too much throat hit, or not enough!
Q: Will any of the Juices crack a tank?
Q: I’m still so confused and I have so many questions about everything here!
Q: What’s the best way to store my Juice?
Q: How should I vape AiV Juices?
Q: What if I made a mistake in my order or shipping address?
Q: Can you tell me more about your Juices please?
Q: Do you use artificial sweetener?
Q: Are your Juices vegan/gluten-free? Will they affect my blood sugar levels?
Q: Do your DIY extracts contain diacetyl?
Q: I like it but I need stronger flavor for my palette.
Q: I want a flavor that you don’t have.
Q: How do I send something to a friend?
Q: How do I change my avatar (when i make a comment)?
Q: Do you offer wholesale discounts?
Q: How do I contact Alice in Vapeland?
A: Ahoy, and other nautical expressions!
Please feel free to tell us about your hopes and dreams . . . Seriously! We’re *always* looking for new flavor ideas. We welcome your suggestions and comments as well :)
To make sure we can get you your order as quickly as possible, please note the following:
- Please kindly note that we are unable to make any changes to your order once you have placed it.
- All orders ship within 3 business days :)
- If you do place two separate orders, we will ship them separately.
Contact us in Vapeland at:
~ nicole@aliceinvapeland.com
(For general questions, order inquiries and also wholesale inquiries, but please review our wholesale info first)
5740 Osuna Rd NE
Albuquerque, NM 87109
You can find us also at: Our Private Facebook Group, also known as the Vapelandian Rabbit Hole, our Facebook Page, and on Instagram!
Q: Shipping, Returns and International Shipping
A: After payment has been received, we will carefully pack and ship out your package as soon as possible. We will ship your package generally within 3 business days after you order. During holidays or sales it could take a day or two longer. Transit time varies, but is generally 2-8 days. Standard shipping is currently available for domestic shipments to all 50 U.S. states.
If you’re international, we’ll do our best to get your package to you safely & quickly. Tracking, however is unavailable, and please note that we cannot guarantee the arrival of your package. Please let us know if your country has specific requirements. Please note that we cannot track international packages.
We try to keep shipping prices as low as possible. For all US orders, you are able to track your package via your tracking number, and follow it from our door to your door. For international packages, we are only able to follow them until they leave the US.
We cannot take any returns or offer refunds. Although we do not offer refunds or returns. Please let us know if your Juices did not arrive to you safely! Document and contact us at nicole@aliceinvapeland.com.
PLEASE order carefully, at the correct strength for your needs. As we cannot take any returns or offer any refunds, PLEASE try our smaller bottles of various flavors BEFORE buying larger bottles! Taste is so very subjective, and so are all reviews. Our flavors are more subtle than most. If you are used to very strong flavors, our flavors may not be your cup o’ tea right now. Many people think they will enjoy one flavor the most and end up enjoying another even more! The smaller 3ml or 15ml bottles are the perfect way to try lots of things before committing to a larger bottle :)
We will happily help you troubleshoot if you need any help! Please browse through this page as there is lots of helpful info. And if your question still isn’t answered, just call or email us at nicole@aliceinvapeland.com.
Q: What payments do you accept?
We accept Visa, Mastercard, American Express and Discover. We also accept personal cheques – just email your order to nicole@aliceinvapeland.com, and mail cheque to the mailing address above. And if you’re a crafter, designer, or maker, we love to trade :)
“The arts are not a way of making a living. They are a very human way of making life more bearable. Practicing an art, no matter how well or badly, is a way to make your soul grow, for heaven’s sake. Sing in the shower. Dance to the radio. Tell stories. Write a poem to a friend, even a lousy poem. Do it as well as you possibly can. You will get an enormous reward. You will have created something.” ― Kurt Vonnegut, A Man Without a Country (Thank you YardByrd for quoting this quote)
Q: What is Age Verification? What do I have to do and how does it work?
A: You must be of legal age in your jurisdiction when you make a purchase. After checkout, you may be required to submit your birth, name, and address and/or a picture of your photo ID.
Q: What’s my order status? Will I get an email when my order ships?
A: You will get 2 emails from us about your order!
- You will get a ORDER CONFIRMATION RECEIPT from us immediately after ordering (this contains your order number, for your reference, or if you email us)
- You will get a TRACKING NUMBER to your shipping email as soon as your parcel is on the way to you.
*NOTE* If you have not gotten any of these emails, please first note if you gave us the right email, check your spam folder, and then check with nicole@aliceinvapeland.com about your order.
Q: Yay! I can order anytime 24/7?
A: Yes! You can now order anytime 24 hours a day, 7 days a week. We asked you, our dear Vapelandians, what you most wanted from us and you replied that you wanted to be able to order anytime, and you wanted faster shipping. We are making your dream come true! As always, our excellent Mushroom Lab staff is entirely devoted to bringing you deliciousness and wonder, now just faster and more often!
Q: How do I switch over from disposable vapes?
A: Disposable vapes are considered “closed systems” as they do not have a refillable component, while any system that does allow re-filling is considered to be an “open system”. Disposables are also generally made with artificial flavors, are often very sweet and strong, and often are minty or mentholated. We offer re-fill liquid for open systems. So, you might first purchase an open system that is refillable, and then find the flavor of your dreams to fill it up with! SMOK is a very good brand of equipment, and for pods, the Nord 2 is time-tested, as well as the Vaporesso systems, and many others. If you are missing the mint, menthol, or sweetness you might consider purchasing those and adding a few drops to your bottle!
Q: Do your juices work with pod systems?
A: Yes! Generally all our Juices work in Pod systems. If you do find that your particular pod system is leaking, please request Max VG. If you find that you are getting dry hits, please request 50/50. But, for the most part, our Juices are quite compatible with pod systems.
A: Discovering flavors you love is a wonderful journey! There are a few ways to approach it. You may try our Quiz to help sort out what you might like. Also, here is a chart of all our Juices, with information about each. Often there are reviews on the Juices, although taste is quite subjective. And you might find elsewhere on the internet, people discussing their own experiences. The folks in our Facebook Group also are wonderful to chat with!
Q: Can you tell me about your Gorilla bottles? Are they safe?
A: We are now offering our delights in V3 Gorilla bottles, in a lovely selection of sizes. We have found these beautifully designed bottles to be handy, convenient, useful, leakproof and overall, very popular. The bottles are tinted as to help protect your Juices from sunlight. They are also very impermeable to both liquids and air, thus making them safe and stable for storing your Juices. In fact they can be used from -76 degrees F all the way up to 266 degrees F! (Extreme vacation, anyone?). Other fun facts, PET bottles are transparent to microwave radiation, meaning microwaves are not absorbed by them but pass right thru them. They are also recyclable and approved as safe for contact with foods and beverages by the FDA, Health Canada, EFSA & other health agencies. Please, however, refrain from boiling your Gorilla bottles for any reason. IF you are a glass diehard, and we understand (our mixing and production continues as usual, exclusively in glass) please talk to us and let us help how we can. We also will continue to offer glass empties for your transfer and storage needs. Please check out our DIY section.
Q: Can I order any of your Juices made with salts?
A: Yes, we offer salts! If you need a specific strength, feel free to mention in the notes at checkout. Salts are smoother and preferred by many.
Q: The site is not loading correctly. I’m getting a security warning.
A: Our security certificates are up to date! Sometimes returning customers’ browsers might load a cached version of the site. Clearing the cache in your browser will usually fix this issue. If you are still having problems, email us: nicole@aliceinvapeland.com
Q: I just got a bunch of flavors! How should I sample them?
A: For the most clear tasting experience, replacing the atomizer heads (or re-wick/rebuild your atomizer) between each flavor will allow you to taste each flavor without ANY residue from another.
Alternatively, you can change heads/rebuild less frequently by sampling within the following groups in the order listed, with atomizer rinses between flavors. There will be some flavor overlap, but it should not be too bothersome. Just rebuild or change the atomizer head between groups.
Light Teas:
E.g. A Quiet Morning, Cherry Blossom Tea
Fruits:
E.g. Hunter, Sultana
April Moon, Twas Brillig, Buckle My Shoeberry
Rich:
E.g. Fifteen Foot Falls, Tokala, White Rabbit
Citrus:
E.g. Mang-ri-la, Frost Blossom
Sweets:
E.g. Single Bedroom Apartment, Berry Crunk, Zombie Apocalypse
Duchess De Leche, Apple Pi
Happy Tasting!
Q: I’m having side effects, it tastes bad, or I can’t taste anything :(
A: Here is some basic troubleshooting, and feel free to contact us so we can help you more!
- Are you drinking enough water? Not drinking enough water can lessen the flavor, make your mouth dry, and even make you cranky! A bottle of water, your piece of choice, and your Juice = the perfect setup!
- Is your piece fully charged? An obvious question, but more battery often means better performance.
- Did you thoroughly clear out the previous liquid before refilling with the new liquid? Wicks can hold in a flavor long after it is supposed to be gone, and it can mix with the new flavor, causing unpleasantness. You might need to rebuild or replace your wick/wick system.
- If you taste a burnt taste, your piece is not wicking liquid as fast as you are vaping it. You may need to make adjustments to increase the flow of juice. If you are using a system that does not have adjustments, you may have to request 50/50 as the VG may be too high.
- If you hear a gurgling sound or your piece spits at you, it is wicking liquid too fast. You may need to adjust your piece so it wicks more slowly, or request Max VG.
- Are you used to disposables, or very strongly-flavored juices? Our Juices are much more subtle, and generally less sweet. It is a style you may not be used to, and it may take a bit of vaping to acclimate.
- Did you contaminate your juices? NEVER pour liquid back into your Juice bottle. If you must save it, save it in a separate vessel. NEVER touch the glass dripper to anything but the juice in your bottle, and consider having alcohol wipes on hand to cleanse the tip of your Gorilla Bottle after filling your tank/pod. You can store Juice in the Fridge to preserve, especially if you have a large bottle or are slow to use it.
- Do you possibly have a PG allergy? A good way to test for this is try VG juices and see if they are better for you. We use a very high grade of both PG and VG so even people with PG sensitivites are usually able to enjoy our Juices Alice-style with no difficulties whatsoever. However, if you have a high PG sensitivity, you may need it made at our highest VG possible (you may always request this).
- We highly do NOT recommend adding extra flavor. More flavor can be irritating, so please try our juices Alice-style before adding extra flavor.
- Quitting combustibles has many side effects that can be confusing. It’s important to understand the difference so you know why you are feeling what you are feeling.
There’s too much throat hit, or not enough!/strong>
A: Part of the journey is getting things just right for You! Here are a few tips :) Lower resistance, measured in Ohms, will give a greater throat hit and higher resistance will give a milder throat hit. So, if you are using a pod with 0.8 Ohm resistance, you’ll have a stronger throat hit than a pod with 1.0 Ohm resistance. Likewise but inversely, a higher wattage will give a stronger throat hit, and a lower wattage will be milder. Also, a higher nicotine strength will give more throat hit, while a lower strength will be smoother. Salts in general are smoother than our regular free-base nicotine. In addition, a higher ratio of PG gives a stronger throat hit, and Max VG gives a milder experience. And, of course, fresh coils in general give a cleaner and smoother experience.
Q: Will any of the Juices crack a tank?
A: None of our main flavors will crack plastic. However, our oddity flavor, “Mind Toulouse” may crack a tank, so be sure to use a dripper or glass tank with this one!
Q: I’m still so confused and I have so many questions about everything here!
A: We understand. Email us anytime, and we’ll do our best to try to get you vaping happily!
Q: What’s the best way to store my Juice?
A: Cool and dark. If storing for more than 2 weeks, refrigeration is a good idea. Please don’t freeze. Shake very well just before using.
Q: How should I enjoy my AiV Juices?
A: There are so many wonderful ways to vape your new Juices! How shall I count the ways? First of course is to find the vaping equipment that you will love. There is a lot out there, SMOK is a great brand, for starters. If you are a brand new to our world, and you would like some help, contact us at nicole@aliceinvapeland.com and we’ll be happy to help you!
A: Steeping capped and shaking regularly is our recommended way to steep a juice. You can let the Juice “breathe” by opening the cap and exchanging the air every few days. Please note that steeping uncapped is not recommended as it can allow the juice to become contaminated, thus affecting the flavor negatively. However, if you do prefer cap-off steeping, we highly recommend using gas-permeable sealing film on top of the bottle such as these: http://www.usascientific.com/gas-permeable-film.aspx. Sheets can be cut to size. Steeping will allow oxidation to occur, darkening the juice, and also allows water in the VG to evaporate, thus strengthening the flavor (the water especially makes the citrus less citrussy in our R&D). Preferred steep times vary, but a longer steep can bring out a more full flavor as well, depending on the flavor (unless you’re sitting under a pinon tree at noon in Albuquerque, NM . . . then maybe 20 min., lol!) We have found that many flavors are immediately vapable; you may want to try your Juices as soon as you get them, and then decide if you would like to steep them further.
Q: What if I made a mistake in my order or shipping address?
A: Due to our tight production schedule all mistakes must be reported by 3pm MST the day you placed your order, or by 9:30am MST if you ordered after hours. If you think you might have made a mistake in your order, please contact us IMMEDIATELY via email to nnicole@aliceinvapeland.com. We cannot correct your order if you tell us after we have started to prepare your order. Mistakes happen and we’re happy to correct them, IF you let us know RIGHT AWAY!
Q: Can you tell me more about your Juices please?
A: All of our Juices are prepared fresh and made-to-order in our clean room laboratory. Our highly trained Juice Chefs follow cGMP guidelines for production to create not only delicious concoctions but also extremely consistent delights. We only use the highest quality ingredients, including Premium Propylene Glycol (PG), Premium Non-GMO Soy-Free Vegetable Glycerin (VG), Premium All-natural Flavors, and Premium USA Synthetic Nicotine (added as requested). Although some of our juices are naturally sweet, we never use sucralose. We optimize the PG/VG ratio for each flavor, so the ratios for each flavor are unique to the flavor. We use extremely precise measuring techniques to ensure absolute consistency of our products. Many vendors do add alcohol to give more throat hit, or flavor-enhancing synthetic chemicals. We add absolutely nothing to our juices other than natural flavors, carrier and your preferred nicotine level. HOWEVER, many of our natural flavors do contain very small amounts of food grade alcohol, but a thorough steeping will allow this to evaporate. Our juices are made here in the USA and are gluten-free and kosher. We source only diacetyl-free ingredients. Even with ingredients labeled as diacetyl-free, it is normal for trace amounts of diacetyl to occur as the natural compounds break down. This is something that happens naturally and is unavoidable. We would never use ingredients that have diacetyl directly added as a flavor enhancer.
Q: Do you use artificial sweetener?
A: We never use sucralose or any artificial sweeteners in our Juices!
Q: Are your Juices vegan/gluten-free? Will they affect my blood sugar levels?
A:Yes, our Juices are vegan and gluten-free and although the human biological system is quite complex and we don’t have all the answers, folks who are diabetic have reported that it does not affect their blood sugar levels.
Q: Do your DIY extracts contain diacetyl?
A: We source only high quality natural extracts. There is never diacetyl added to any of our ingredients. Please note, however, that diacetyl is a naturally occurring compound in some foods, and trace amounts may be found in some extracts as it is normal for trace amounts of diacetyl to occur as the natural compounds break down.
Q: What are your regular and Max VG ratios and do you make custom PG/VG ratios, or off-list nicotine concentrations?
A: We optimize the PG/VG ratio for each flavor, but in general, most of our Juices are higher on the VG side, with a few exceptions. We also have a Max VG option. If you select this option, your juice will be made to a minimum of 70% VG for the carrier. Our Max VG recipes are tweaked and formulated especially for a very delicious and high VG dripping experience. And If you have an allergy to PG, we are happy to make your liquid >90% VG. Please mention any special instructions when you are ordering. We’re happy to accommodate your specific needs by offering step-down nicotine concentrations. We can do extremely low nicotine concentrations as well (e.g. 0.5 mg). For bottles at least 15ml in size, you may request up to 24mg or custom strengths in the special instructions.
Many people start at 6mg, or at 22mg Salts, but it’s a personal preference!
Zero mg is also perfect for people who prefer the flavor, or are dieting, or who like the feeling of enjoyment without the nicotine. Also good for mixing and diluting juices of higher strength.
In general, if you are a chain-enjoyment type user, or use a high-output piece, opt for a lower strength than you would normally pick. If you are just starting, you may want to have a strength higher than you would normally choose, at least to keep on hand, to get through tough times while you are making the switch. Remember, you can always go lower, but it is important to make sure you meet your needs initially.
Q: I like it but I need stronger flavor for my palette.
A: New vapers and people whose tastebuds are still recovering from years of smoking may need extra flavor. Except for limited editions and certain flavors, just specify ‘extra flavor’ in the special instructions box and we’ll make the flavor extra strong for you (except for Limited flavors and for Frost Blossom and Cherry Blossom which already are at their maximum). Our flavors may be more subtle than what you’ve had before, and not give you a huge flavor kaPOW when you first vape them. But over time, in our opinion, the subtlety can give an overall stronger experience, and we strongly prefer the Alice-style flavor strength over extra flavor. This is because the flavor receptors have a chance to ‘forget’ and be surprised all over again. If you try lighter juices like ours, you may find that you love it! And you won’t end up feeling coated in flavor :)
Q: I want a flavor that you don’t have.
A: Ideas ARE the best thing ever. If you are having a creative moment of inspiration, please tell us your story! Reach us at nicole@aliceinvapeland.com.
Q: How do I send Vapemail to a friend?
What a darling idea! You are *such* a wonder:) To have Alice send your dear one a delightfully Rabbity parcel would be soooo marvelous! Just place your order as usual, but note in the special instructions that it is a Gift. It will be treated as such, with upmost gifty care and no distracting prices or invoices. Bottles of your favorite flavor or two make an especially nice gift! If you like, include a sweet message for your lucky gift-receiver. So the special instructions box might read: “Gift! Message: Thank you Principal Weatherbee for teaching me a lesson, back in 1986. So glad you’ve traded up and given up your dirty combustibles. Best wishes, Love Archie.” If you would rather send a Gift Certificate, just visit the Gift Certificates. We’ll take care of the rest, and of course, email you the Gift Certificate confirmation. My, you just love to make people *smile* too, don’t you!
Q: How do I change my avatar (when i make a comment)?
A: It’s very weird, but you actually can assign yourself an avatar at Gravatar.com. It will show up on many places where you comment, and will appear on past comments too.
Q: Do you offer wholesale discounts?
A: Yes. We love Brick & Mortars!
- To make a Wholesale Inquiry click here :)
- We are looking especially for creative vendors who feature only vendors whose juices that they know very well, rather than a massive assortment, so they can help their customers in making better choices.
- We also like shops who provide excellent customer service.
- New accounts are taken on as capacity allows.
- Wholesale ordering is only available for account-holders. If you do not have an account and place an order online with the intent to re-sell, it will be cancelled.
- Please contact us at nicole@aliceinvapeland.com with any questions or concerns.
Is the 5mg Nic salt 5mg pr ml or 0.5%?
I am a bit confused on the nic level options for the salts. Sent an email but never received a response.
Hi there! Thanks so much for writing us here! You can reach us at nicole@aliceinvapeland.com too! We had some technical glitches previously but are happy to have overcome them! To answer your question, yes, 5mg would be 0.5 percent, or 5mg per ml. Wishing you lots of puffy clouds and coziness!
Alice my dear! What happened to your delectable sampler? A pick a peck and a poke of flavor a mix of all for my lovely table. But alas it’s gone an I don’t know where am I to just sit here in despair!?
Oh, my dear Sakaryu. I apologize but we can no longer legally offer our Delectable Samplers. We are looking for a solution to this problem and we will make an announcement once we figure it out. But for now, sadly, no samples. Stay tuned. Much love to you!!! <3
Hello again. We have decided to offer a new Delectable Sampler, a bundle of 5 15ml bottles for $46!
I have heard GREAT things about this juice. I am VERY new to vaping. Is your juice compatible with any device? I have eversmoke, and have discovered where to get empty cartomizers, so I don’t have to buy their flavors. (Not that I totally hate their flavors or anything, but…) KR808D-2 cartoonists are the type they use.
Thanks,
Velo
Cartoonists? LOL stupid auto correct.
hehehe… ;D
Hi Velouria! Welcome to wonderful world of vaping :) I’m so glad you’ve heard good things about us!! Our juice will work with most any tank or RDA! If you have any issues or questions along the way, you can always email me: brandon@aliceinvapeland.com. We hope to see you tumbling down the Rabbit Hole very soon! Thanks!
I was out of the vapping game for a long time but stumbled back into smoking, so I decided I better start vaping again. Alice in Vapeland is always my first choice. I was so excited to see processing times have changed with the addition to some great looking flavors. I was really sad to see that there is no more black and white cookies which was one of my favorite flavors. Is there a reason it’s no longer being sold?
Hi Mel! I’m so happy to hear that you’re back with us in Vapeland and staying away from smoking! Sometimes old flavors retire to make way for new delights, but you may still find Black and White Cookie in a unique place in Vapeland, a drawer filled with old BUTTONS and bits of string… http://aliceextracts.com/more/c-room/
I am finding it hard to swallow that I cant change my username!
I wasnt aware that when it asked for my email to sign up it would become my username :(
Is there some way to fix this?
Hi there! I can change your username to anything you’d like. Please send me an email: brandon@aliceinvapeland.com. Thanks :)
I ordered both oddity and a little bit of everything just wish they came in 1mg wouldnt mind dropping from a 3 to a 1 but there was no option
Hi Robert! Thank you for the suggestion! While we do not currently have 1mg samples, you never know what the future will bring :) Happy vaping from Vapeland!
Hello friends,
I sent an order in yesterday for a little bit of everything. I cannot wait for them to arrive. I have tried one of your juices before, Lemon Loves Cake and it is divine, But the UK seller is out of stock with everything AiV. No idea how long delivery will take as I am in the UK but it is my 50 something Birthday next week so just had to treat myself.
Really love your web site and your attention to detail in replying is so lovely, makes me feel like a little girl again.
Thank you for brightening up my day. xx
Happy Birthday Faith!!! <3 Thank you so much <3 International shipping times vary, but normally a Vapemail will take around 1-2 weeks to reach the UK from the Mushroom Lab <3 Big hugs! xx
Wow! Growing up, I was fascinated by AIW, the Cheshire cat was my favorite character and as a teenager had my room set up as “a rabbit hole” haha…I am 29 now and have been vaping about a yr and a half… When I first came across your juices I loved the idea but for whatever reason I was not able to try them. I recently ran out of my go to and fav which is currently CapN Crunk and I was not able to purchase fast enough so I decided to come out of my shell and explore a bit.. I was searching for other Captain Crunch juices and here we meet again… I started reading the posts from people who have ordered and to be honest was not planning on it.. I have to say I am very very excited to order your crunkberry, vape the juice, support your business, and see this little surprise box of love everyone is commenting on! I have not hit confirm yet, so lets see what else I can find! As mentioned above, please be true to yourself and others and keep up what got you the attention and fan base you have today! The more volume the harder but even in your wholesale notes it is very obvious to everyone you know who you want to be and WE love it! xo
Thank you Pamela!! We hope to see you tumbling down the Rabbit Hole very soon <3
If I wanted to order the sampler, but would like to include some flavors from the oddity room, would that be possible?
Hiya Chadwick! I am ever so sorry, but we do not offer our oddity flavors in sample sizes. The reviews on the individual flavor pages are a great way to determine what juices will be your cup o’ tea <3
I have been reviewing the site for a couple weeks contimplating on making an order. I have had some rough experiences ordering juice online. My main question is what nic concentrate level do you use? It does make a difference in taste.
Hiya Hope! It’s all about finding the perfect strength for you! There is some really good information about strengths on our FAQ page here: http://aliceextracts.com/info/faq/#ingredients :) We hope to see you tumbling down the Rabbit Hole very soon!
I have never been so excited to receive a vapemail! This is my first order from AiV and it definitely will not be my last! Your attention to detail is phenomenal. I’ve only tried April Moon so far and it is beautiful! I ordered 2 of the smaller sample packs so I have many more to explore. The wait almost killed me (it took just over a week to arrive in Ohio) but you are well worth it! Stay true to yourself and you’ll have a loyal following. Much love..XOXO
Welcome to Vapeland Bobbi! We love making Vapemails & it is the wonderful people like yourself that make Vapeland such a lovely place to be :) Thank you for the very kind words! We hope to see you at the Tea Table again & again & again… :) Much love from the Mushroom Lab!
I seem to have become somewhat addicted to this site with reading through the reviews and what not (blushes). It’s just all so wonderful….
I see there is a banner for “Jabberwacky Java”. Is this an off list juice of yours, because if you have a coffee flavor I don’t know about…. Well. I will just have to get a ginormous bottle of that goodness when the Portal reopens…..
Oh my, to add to this, any insight on a “Raven” juice that is supposedly a limited edition juice from 2013…. These mysteries consume me….
The coupon code info is off by a month. ;)
Madness abounds here!! Thank you dearest :)
You’re welcome! It’s still off, by the way. So now I just assume you’re TRYING to be weirdos. Which, of course, is fine by me! :-p
ERMAGERD you fixed. So slick. <3
This is such a beautiful site and I can tell it has been built with love and care. That is why I felt obliged to let you know I stumbled upon one (indeed only one) typographical error in the FAQ. The Question: “What ingredients to(do) we use in our juices?”
“If I had a world of my own, everything would be nonsense.”
Oh, thank you so very much Tyler! We are happy to say that the error you found has now been corrected :) We appreciate your kind comments and vigilance!
My first mail order and so excited to try it :) I quit the smoking habit the end of February and still new to all this. Learning and it’s always a new adventure….
AiV is my favorite place to order juice from! I love the White Rabbit, Zombie Apocalypse, and Cupcake city. After having all of those I am longing for a Cinnamon Bun rendition of juice with your fun twists on it. How can we make that happen?!?!?
Much love, keep up all your hard work. I’ll be a customer for life.
Oh I want in on the tastings for this!! Cinnamon Roll is my usual ADV, and if the quality and care went into it that goes into all olther AiV juices, I am certain I will adore it!!
I just received my first package, and I am overjoyed!!! I could tell that care went into packing it; I love the message, the little card, and I especially loved how the samples were placed in the box. I ordered the 5 sample kit, and they were arranged into a flower/star, not haphazardly thrown in the box. It made me feel so special, and the flavors are awesome. I am steeping a few of them, but I had to try 15 footfalls instantly….wonderful!!!! This is the beginning of a long-lasting, beautiful relationship =) Thank you, AiV!!
I received my sampler package last week! There were a few “repetitive” flavors (they were still tasty) however I loved 8 out of 16 flavors… that’s a pretty good ratio. I ordered t’was Brilling and April Moon in 15mL and I am so excited to get my little bottles! Also I couldnt get over the “join us for tea,” little note on the inside. Beautiful packaging and great flavors!
Those are two of my faves also.
They can be perfectly designed and extremely at ease. I tried buy wow gold on plus they appearance great!No regrets with this particular get!
I just received my “A little bit of everything” package in the mail today. I have to say it is one of the best package displays I have ever seen and I am more than happy with the flavors I have tried thus far. Than you for the awesome product and customer service.
I just received mine a few days ago, and I have to agree with you. As a lady with health issues, my doctor has been urging me to quit smoking for a few years now. I discovered vaping, and was able to magically quit a 13 year old habit in under two weeks. I decided to reward myself with the A Little Bit of Everything package. In the note section of the order form I wrote, “I quit smoking a week ago, yaaay!”. I wasn’t expecting anything from it, I was just proud of myself, and I was wanting to share it with everyone. I was really touched when I opened my beautiful little package and read the message “Congrats on Quitting” in lovely gold writing on the lid of the box. I love this company already, and I see so many more orders in the future. Cheers!
I have a question…I’ve been using juices that contain pharmaceutical grade nicotine. Apparently there’s a difference and non-pharmaceutical grade has tasted bad. I see that you use premium nicotine. Does this mean it’s not pharmaceutical grade? Is the nicotine flavor noticeable? TIA!
We do use pharmaceutical grade nicotine :) And yes, there are many different qualities of nicotine, and many factors that can affect the taste.
oh, “reload” made me happy!
he says “your S/H fees to Japan is $10.50 !”.
okay lets go ! i upgrade my 30ml bottles to 60ml ! :-)
hi alice,
i think your shipping calculate maybe bit a drunk…
he says “couple of 30ml bottles plus another couple of 18ml bottles(total 4 bottles) needs 42$ fees to Japan !”…
should i wait and see until next Rabbit-Hole will open? ;_;
Cloud 9 in Escondido, Ca is a wonderful store, very friendly and such. I am not sure if you can contact them, or they must contact you…
They do sample the e-liquids and may only use their own. But, if they have happened to request to become a whole saler, I would say they wouldn’t displease you.
As well, VapeOn in Sylmar (or really close to Sylmar, Ca.) I can’t recall the actual town name. Does offer tasting and as well had excellent customer service. Once again, not sure if you approach anyone or if they must approach you. But, I figured I’d give a plug to good vape stores in my area of California who are being helpful :D
I definitely second the Cloud 9 recommendation. Excellent store, excellent customer service. I’ll mention it to them the next time I’m in there. :-)
Thank you Nyght and paperdesert for the wonderful recommendation! Noted indeed! A good vape shop is a keeper for sure :)
Hi Beth,
If you are on SA, would love to connect with you. I am Kamadeva Monty.. can connect with me at montyycarlson@gmail.com
xoxo,
Kamadeva Monty
I always seem to miss when you are open :( I am a fairly new vaper and can not wait to try your juices! I just want to say that this website is fantastic!
Howdy! I found you in Maryland at a brick and mortar! Fell in love…seriously, can’t think of anything else at times! (I live in Texas) I travel for work and get back to Maryland fairly often, but not often enough. It would be amazing to see an up to date map or list of your approved US vendors locations. All I see on the B&M section is the UK web site.
A) I love checking out vape shops while traveling B) if they are selling your juice I will go for sure! It tells me the shop has the AiV seal of wonderment!!
Yay! We’re so glad you found Vape Dojo! It is a fantastic place :) Definitely gets the Seal of Wonderment!
I love the Dojo it is my local establishment!!!
do you deliver to Australia Melbourne and how much cost to deliver
thanks
Hi Mohammed :) We do ship internationally, here is more information on rates and our policies: https://vapeland.org/more/faq#shipping
This link you provided the above poster seems to be having a bad day? I would also like to know how much international postage to Australia would cost. I cannot find it anywhere. :(
Thank you for noticing! Here is the link to international shipping :) https://vapeland.org/more/faq#shipping
Quick question, I hope you don’t mind. I am a little confused. Your website states that we can find order status through twitter and facebook, however your FAQ states we can track the packages with the tracking number issued. I have yet to receive a notice of shipping but according to your twitter updates my order (5/1) should have went out. Am I missing something or do you no longer gives us tracking numbers? If that is the case I would kindly request that you update your FAQ as this may have been overlooked :)
Hi Seth! Yes indeed we post order updates on our Twitter and Facebook pages and you will receive a shipping notification via email as soon as your parcel ships. Per your question, we have shipped *almost* all of the 5/1 orders. When we start shipping the following week’s orders, then all of the previous week’s orders have shipped!
Hi,
I would like to ask you something :
If I can order, could you please sent my order in a very simple box without any mention about nicotine or ecig? I ordered some of your delicious juices but the japanese customs keep it… I am soooooo….
Thank you.
Hi Dear Queenie! Please just ask for discreet shipping, for your parcel to lovely Japan.
While checking out I could not see a place to put “notes” to ask for no lables with nicotine. Or is this something I have to do for each individual juice that I picked.
Yes, you can add special instructions both at checkout and for each Juice, if you click on the juice :)
Just got my Little bit of Everything Sampler, it is so cool!
I have tried the Lemon Loves Cake so far (bad me, no steeping!) and love it! I can’t wait to try the rest. Thank you for the wonderful package!
Congratulations on your new venture! I saw your promo on ECF and came to check you out. I will definitely come back when the store’s open (can’t wait).
I am so pleased to read through your comments section. Your delightful and personalized responses to your posters made me teem with a case of the warm & fuzzies.
I’ve been in the marketing field for many years, and customer service across all industries “ain’t what it used to be.” You get an A++.
As you grow, please don’t forget the things you’ve done that have gotten you where you are.
I wish you much success!!! (You’re off to a GREAT start.)
Loren
I need samples of your best sellers ,I also need wholesale price list..No one In our area has your liquid and I would like to be exclusive … The Vapor Blues 209 Saint George St suite D Richmond Kentucky,40475 ….859 623 7676…Thanks Keith London
Hi Keith! Thanks so much for your interest :) We’ve let Annette, our wholesale manager know of your interest, so you should be hearing from her soon! FYI, You can always reach her at annette@aliceinvapeland.com.
Wow, I really have no life but somehow never seem to time this right to order and I want some of everythng! Programming my cell phone to alert me may be my only option. Methinks that anticipation may be over-rated in the vapemail game!
Yay! I am so happy to see the signatures I made for you guys included on your website! I am so happy you like them!
All the banners are beautiful, but I wish there was one for Zombie Apocalypse. That stuff is like vaping a little taste of heaven. I’d love to add it to my ECF signature. -rockstarima
Oh my!!!!! Ordered on a Monday night and received my order on Thursday! Fast. The packaging and presentation was awesome and made me feel like a was getting present and I did! Each juice from all the samples are excellent!! There was not one I did not like and several I don’t think I could ever do without. I have been searching for the perfect juices and I have found them! Thank you so much for the extras and your outstanding quality and service. Will be ordering again and again.
Can someone please tell me where to go to set up an account? Help please!!
Thank you,
Mona ( Hearts2412 )
Hi Mona! We’ll have logins available soon . . . :)
I just received my order today and I am OVER THE MOON! I haven’t even tasted any of the juices yet but I’m beyond thrilled with your never-ending attention to detail. From the little charms on the juice bottles to the adorable stamps on the box. Your juice smells fabulous and I can’t wait to try it out. I’m especially glad for the free little samples as I was wishing I’d ordered more flavors! Thanks so much for being such an awesome vendor!
And Thank you for being such a Awesome Vapelandian!!!!
We love making you smile even before you vape us for the first time. Please oh please let us know how you like them…..and welcome to Vapeland! It will be a journey you’ll never forget!